![]() If none of the above steps help, or there is no USB 3.x controller available at all, we can recommend the following USB 3.1 PCIe card from Asus for desktop PCs:ĪSUS Dual Type-A PCIe Card USB 3.1 TYPE-A CARDĪsus USB 3.1 Type-A Card (PCIe x4, Windows 7, Windows 8, Windows 8.1, USB 3. Optimizing USB 3.x Performance - Alternatives There could be bandwidth issues if too many devices are connected to the same internal USB hub or controller.ĭisconnecting other devices or connecting them to different ports can help. To get the mic back to work, you have to left click the speaker icon. Now, if the speaker icon in Microphone is crossed then your mic is currently muted. The second thing you should look at are the numbers at the very bottom. To check if your mic is muted, right click the speaker icon in the taskbar, choose recording devices, select your mic, hit Properties then head over to the Levels tab. Optimizing USB 3.x Performance - Bandwidth The first thing you’ll notice are the menus down at the bottom: Scenes, Sources, Mixer, Scene Transitions, and Controls. Many motherboards have USB 3.x controllers from different manufacturers, therefore it's worth to also try to connect Elgato Game Capture HD60 S to a different USB port, which is internally connected to a different USB controller. Optimizing USB 3.0 Performance - Try All USB 3.x Ports Other controllers usually also work fine with Microsoft's drivers. ![]() These capture cards include: Elgato Game Capture HD60 Pro Elgato Game Capture 4K60 Pro MK.1 Elgato Game Capture 4K60 Pro MK. If the update is not completed the capture card may not properly capture the incoming video signal. This will ensure that Elgato Game Capture HD60 S is able to connect, and has the best possible performance.Īlternatively, install the latest drivers provided by the USB 3.x controller's chipset vendor (Intel, AMD, Renesas, ASMedia, Etron, Fresco, VIA, etc).įor Etron and VIA USB 3.x controllers we recommend to install these latest drivers from the manufacturers. For Elgato PCIe Capture devices, a full PC restart may be needed to finish a pending firmware update. ![]() Make sure to install latest drivers provided by your motherboard or notebook manufacturer for the USB 3.x controller. Optimizing USB 3.x Performance - USB Controller Drivers If other applications are causing high CPU usage, then you should close them while you use Elgato Game Capture HD60 S.Great software, thanks for all of the time and effort put into it. Sometimes I I would start SLOBS and it wouldnt see the HD60S+. EVentually it took uninstalling Gamecapture HD and installing and reinstalling the 4K capture software for it to work. Ive been using Streamlabs OBS and had just a couple issues getting the new S+ to work. Next step? Figuring out how to overlay a few graphics and a webcam image. Recently upgraded from an ElgatoHD60 to an ElgatoHD60S+. Unfortunately for me, was down tonight, so I couldn't dial it in the way I want. Elgato's native software had terrible video quality while OBS is beautiful. OBS is *way* better than the Elgato Game Capture software for me. The only thing I need to do is figure out how to play with the settings to get the correct balance, but I'm on my way to success. If I disconnect the HD60S+ and then re-connect the microphone. ![]() If I go to Windows 10 Sound Settings I can see a 'Digital Audio Interface' for the HD60S+ in the Recordings tab, but Im unable to see the microphone, it doesnt appear in the list. The thing that makes it confusing is that Elgato is also a selection under audio and selecting it will not catch the game audio. The problem is that Im not able to use the microphone when the HD60S+ is connected to the laptop. Since the device I selected at the top was the Elgato Game Capture HD, "Use Device Audio' makes sense. I right-clicked my Game Capture HD in 'Sources' and under audio I selected '(Use Device Audio)' and *not* 'Elato Game Capture HD'. I figured I'd report it here since I hadn't seen it clearly articulated anywhere else. So with a lot of searching and trial and error I stumbled across the fix for my problem.
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